Finally we got into our allocated room and got the opportunity to unpack.

Three o'clock come and went and we stayed around the pool but noone come to find us, at 330 we went to reception and were told it would be possibly another hour. The following morning we went for breakfast and gave the hotel the opportunity to get our replacement room ready, no one approached us so we visited reception around 9.30 to be told the room would not be ready until 3pm very frustrating. On return to 102 the smoke alarm was chirping, this was reported to reception and resolved simply by taking the battery out of the smoke alarm as they had no replacements not ideal. We went to have a look around the hotel and yes it is tired but on the whole the staff and food are good. We dropped our cases unable to unpack anything as moving rooms the following day just got out what we needed. Reception told us have the room for the first night and another room would be allocated for 9am the following day. We arrived after emailing the hotel several months prior to our visit requesting an upper floor room, on arrival we were allocated room 102 far from ideal. The hotel is in the ideal location staff generally more than helpful but the management team struggle with the basics. Three o'clock come and went and we stayed around the pool but noone come to find us, at 330 we went to reception and were told it would be possibly another hour.įinally we got into our allocated room and got the opportunity to unpack.

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